• What payment methods do you accept?
    Alex Thiel Goldsmith11:51 amMay 2nd, 2015

    What payment methods do you accept?

    We accept Paypal and Visa, MasterCard credit and debit cards. Payment is only debited from your card at time...

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  • Can I order a piece if I see that it is out of stock?
    Alex Thiel Goldsmith11:50 amMay 2nd, 2015

    Can I order a piece if I see that it is out of stock?

    Each piece is handcrafted and as such no two pieces will be alike. If you see that something is...

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  • Is all your jewellery really handmade?
    Alex Thiel Goldsmith11:50 amMarch 20th, 2016

    Is all your jewellery really handmade?

    Yes, each jewellery piece is handmade in Cork, using quality materials and is totally unique. I take great pride in...

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  • Can I cancel my order?
    Alex Thiel Goldsmith11:49 amMay 2nd, 2015

    Can I cancel my order?

    If you wish to cancel your order please contact us within 24 hours after you’ve placed it and we will be happy...

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  • Can I get a refund if I change my mind?
    Alex Thiel Goldsmith11:49 amMay 2nd, 2015

    Can I get a refund if I change my mind?

    All our pieces are carefully handmade using genuine precious metals. In the unlikely event that you want to return...

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  • How long does it take to process my order?
    Alex Thiel Goldsmith11:48 amJuly 11th, 2015

    How long does it take to process my order?

    Orders are usually shipped within 2 days of payment clearing if the item is available. Bespoke or made to order...

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